Welcome to luckygame. We value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile application, and casino services in the Philippines.
1. Information We Collect
To provide you with the best gaming experience, luckygame collects several types of information:
- Personal Identity: Name, date of birth, and email address provided during luckygame register.
- Financial Data: Details of transactions and payment methods used for deposits and withdrawals.
- Technical Data: IP address, browser type, device information, and luckygame app download logs.
- Usage Data: Information about how you use our platform, including game preferences and betting history.
2. How We Use Your Data
We use your information to facilitate your participation in our games and to perform necessary operations, including:
- Setting up and managing your account and luckygame login security.
- Processing your bets and online transactions efficiently.
- Providing professional customer support services.
- Complying with legal and regulatory requirements in the Philippines.
- Personalizing your experience and notifying you about new luckygame slots and promotions.
3. Data Security
Security is our top priority. At luckygame, we implement advanced technical and organizational measures to prevent unauthorized access, disclosure, or loss of your data. This includes:
- 128-bit SSL encryption for all data transmissions.
- Secure firewalls and server-side protection.
- Regular security audits of our luckygame app and web infrastructure.
- Strict internal access controls to personal information.
4. Cookies and Tracking
We use cookies to enhance your browsing experience. Cookies help us remember your luckygame login details and preferences, ensuring a smoother transition between different sections of the casino platform. You can manage your cookie preferences through your browser settings.
5. Your Rights
As a luckygame user, you have the following rights regarding your personal data:
- The right to access the personal information we hold about you.
- The right to correct inaccurate or incomplete data.
- The right to request the deletion of your account and associated data.
- The right to withdraw consent for marketing communications at any time.
6. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact our privacy compliance team.