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Terms and Conditions

Effective Date: 2026-03-19

1. Introduction and Acceptance

Welcome to Luckygame. By accessing our website, using the luckygame app download feature, or registering an account, you agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you (the "User") and Luckygame.

Your continued use of the platform signifies your acknowledgment that you have read, understood, and agreed to these terms. If you do not agree to any part of these conditions, you must cease using our services immediately.

2. Eligibility Requirements

To use Luckygame services, you must satisfy the following criteria:

  • You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher.
  • You must be a resident of the Philippines or a jurisdiction where online gambling is not prohibited by law.
  • You must have the legal capacity to enter into binding agreements.
  • You must not be prohibited from gambling by any self-exclusion program or regulatory authority.

3. Account Registration and Security

When completing the luckygame login registration, you agree to provide accurate, current, and complete information. You are allowed only one account per person, household, IP address, and device.

Verification (KYC): We reserve the right to request identification documents (Valid ID, proof of address) to verify your account. Failure to provide requested documentation may lead to account suspension or forfeiture of funds.

You are solely responsible for maintaining the confidentiality of your account credentials. Any activity occurring under your account is your responsibility. Notify us immediately if you suspect unauthorized access.

4. Deposits and Withdrawals

Luckygame provides secure payment methods for users in the Philippines, including GCash, Maya, and local bank transfers.

  • Minimum Limits: Minimum deposit and withdrawal amounts apply as specified in the cashier section.
  • Processing Times: While we strive for instant processing, some withdrawals may take up to 24-48 hours for verification.
  • Currency: All transactions are processed in Philippine Pesos (PHP).
  • Verification: Withdrawals must be sent to a payment method that matches the registered name on the Luckygame account.

5. Bonuses and Promotions

Luckygame offers various incentives, including the luckygame register bonus. All promotions are subject to specific terms:

Wagering Requirements: Bonuses typically carry a rollover requirement (e.g., 20x) before funds can be withdrawn. Max bet limits may apply while a bonus is active.

Bonus Abuse: We strictly prohibit bonus seeking, collusion, or any strategy aimed at exploiting promotional offers. Luckygame reserves the right to void bonuses and associated winnings if abuse is detected.

6. Gaming Rules and Fair Play

Our platform features luckygame online slots and casino games from certified global providers. All games utilize a Random Number Generator (RNG) to ensure fair and unbiased outcomes.

By playing, you agree to the specific rules of each individual game. In the event of a technical malfunction or system error, all affected plays and payouts will be voided.

7. Prohibited Activities

The following activities are strictly prohibited and will result in immediate account termination:

  • Fraudulent activity or money laundering.
  • Using automated bots, software, or external devices to gain an advantage.
  • Collusion with other players or multi-accounting.
  • Exploitation of technical errors or "bugs" in the system.
  • Providing false or misleading registration information.

8. Responsible Gambling

Luckygame promotes a safe gaming environment. We provide tools to help you manage your play, including:

  • Daily, weekly, or monthly deposit limits.
  • Cooling-off periods (24 hours to 7 days).
  • Self-exclusion options for permanent account closure.

If you feel you have a gambling problem, we encourage you to seek help from professional organizations such as PAGCOR's responsible gaming program.

Need Assistance?

Our customer support team is available 24/7 to help with any questions regarding our terms.